Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. A lovely hotel with the falls literally at the end of the hotel's garden. Comfortably luxurious from the bedrooms to the dining rooms

• To be a main point of guest contact during the night hours of operation.
• Monitor late night arrivals, ensuring all requests are carried out smoothly.  Ensure all reservations are honored, or dealt with as quickly and smoothly as possible.
• Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Complete the night audit in line with the standards and procedures of the hotel.
• Distribute all required reports to the departments concerned.
• Oversee all the postings from the day shift and correct it where needed.
• Check all the guest balances and confirm that authorized limits cover estimated guest expenses.
• Oversee the method of payment in every guest account and correct it where applicable.
• Check the routing instruction for all guest account and modify where applicable.
• Ensure all the back-up documents for next day departure are ready for review.
• Reconcile outlet banking and summary sheets in each area.
• Inputting the previous day(s) revenues and F&B covers from OPERA and F&B outlets for the hotel.
• Prepare daily revenue reports and all other reports as required.  

• Degree/Diploma in Hotel Management or financial majors.
• Previous experience in Front Office operations in a 3* or 5*  hotel.
• Experience with Front Office Systems.
• Good level of English both written and spoken.