The driving force behind a vibrant network of spas, MSpa International develops and manages unique spa concepts tailored for the Anantara Spa, AVANISPA, Mandara Spa, Aequalis and Balance brands worldwide.

·         To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.

·         To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.

·         Check out with your Supervisor before leaving your station or the floor for any reason

·         To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.

·         Follow all safety policies to ensure a safe work are

·         Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel

·         Clean and reset the Shisha before and after every use.

·         Prepare sufficient Shisha heads for the operation and make sure all flavors on the menu are available.

·         prepare the charcoal before the operation

·         Take the Shisha orders from the customers.

·         Assist with service of food and beverage orders as requested by supervisor.

·         All the shish requisition to be given to the supervisor for ordering a head of time.

·         Help in preparing the restaurant

·         Clear and reset trolley or tray.

·         Clear and clean station of mis-en-place.

·         Maintain your station in accordance with standards at all times

·         All Shisha orders to be served to the guest promptly as requested and in line with standards of service.

·         Arrange the Shisha station during the closing time and make sure there is no lighted charcoal left behind.

·         Ensure that all guest communications are polite and helpful and exceed guest expectations.

·         Maintain all bar and restaurant equipment and glassware in a clean and polished manner using the correct method and equipment.

·         To perform any additional duties required by his superiors.

·         Develop a complete knowledge of menus

·         Learn and correctly use the Point of Sale equipment and follow procedures

·         To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.