Reservations & Admin Officer

  • Full-time
  • Company Location: Anantara Kihavah Maldives Villas

Company Description

Anantara. The word in Sanskrit means "the flow of water without borders" and evokes the freedom, movement and harmony that are the spirit of the Anantara Experience.

Each Anantara Resort draws its strength from the rich cultural traditions, historic heritage and natural beauty of its destination. As such, every experience is a unique voyage of discovery and inspiration that is distinctly Anantara.

Job Description

As Reservations & Admin Officer you will directly support the Reservations Team in driving the performance of the reservations team. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems.

Qualifications

  • At least 2 years' experience in Hospitality and Reservations
  • Fluent in English, and fair in one other language is an advantage
  • Familiar with the hotel operations available systems (Opera) and all distribution channels.
  • Understanding of  the dynamics of regional & local market, local competitors and events of the destination an advantage

Additional Information

Our promise to all of our valued Team Members is to provide a professional and welcoming work environment that offers inspirational opportunities for growth and development.
No matter what role you are assigned to at Anantara, we will ensure to provide you with the opportunities, resources and continuing support that you need to shine. You have the unique opportunity of scripting your AMAZING story and shaping our hotel into a leading brand worldwide.

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