Explore Nature’s Playground. Frolic in the treetops. Sip Champagne six metres underwater. Feel the rush of high-energy indulgences or settle into cool serenity on the twin private islands of Chill and Play.

The Telephone Operator attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s immediate requirements are catered for. The Telephone Operator has an awareness of regular guest names and requirements and has a full understanding of core Front Office process Handle guests’ complaints or requests and liaise with the departments concerned to ensure immediate follow-up. Report all suggestions, complaints and compliments from guests to the Front Office Manager. At all times know what your guests are wanting to do and where they are. Facilitate Guest Departure Prepare. At all times believe that Team work is the key to ensuring all of our guests have the ultimate experience. Carry out any other duties as requested of you by the Q Supervisor

• • Excellent communication skills
  • Fluency in English, foreign languages an advantage
  • Minimum 1 year experience as a Butler/Villa Host; preferably in a similar quality hotel
  • A friendly and outgoing behaviour
  • Proactive, resourceful and able to work independently
  • Has strong decision making abilities

-Where Passion Meets Career-

Take the first step, make a difference and Grow With Us at Nature's Playground"