Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

• To conduct general receptionist duties.
• To contribute to the high level of services in accordance with the company’sstandard as prescribed in Standard Operation Manual
•  To assist front desk staff in responding to the phone call and enquiries in  professional manner.
•  To identify, evaluate and solve guests’ complaints in timely manner.
•  To coordinate spa promotion & media events and provide necessary information about facilities, special promotion & service as requested.
•  To create receptionist schedule.
•  To provide on the job training to new staff member.
•  To oversee group booking and interface with hotel property.
•  To ensure the receptionist, associated equipments and all work areas are clean   and well maintained at all time.
•   To handle the billing system and ensure that it is carried out accurately in     accordance with accounting policies & procedures.
• To control the cash flow system and transactions process at the reception area.
• To actively motivate the staff to sell difference spa treatment & new promotions to maximize the revenues.

• Bachelor Degree in any related field
• At least 2 years experience in Hospitality Industry
• At least 2 years experience as Spa Receptionist or Receptionist
• Spa Therapy Knowledge is advantage

• Thai nationality
• Hardworking, persistent and dependable
• Positive and enthusiastic
• Technical Sales Skills
• English: Intermediate level required