Activities Reservations Agent

  • Abu Dhabi - United Arab Emirates
  • Full-time
  • Company Location: Qasr Al Sarab Desert Resort by Anantara

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As a Sales & Reservations agent, you will directly support the Activities Manager in securing reservations for the activities team in the property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving sales & reservation operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, group blocks, and rate codes in all applicable systems. Further, you will assist the Activities Manager for driving up-selling within the property and to ensure optimal use of all sales channels, 

Qualifications

  • Familiar with the hotel operations 
  • MS Excel, MS Powerpoint & MS Word skills 
  • Catering skills 
  • Excellent communication skills 

Additional Information

Able to relocate to remote resort location 

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