A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

• Gives regular feedback to Executive Housekeeper regarding in-house/guest complaints, property damages, required repairs and maintenance requirements.

• Identifies, reports any required repairs and maintenance requirements.   

• Conducts team member briefings and provides pertinent information and updates for associates.    

• Monitors work allotment and corresponding shift schedules.   

• Ensures that all guest rooms and public areas are cleaned and well-maintained.      

• Conducts regular linen inventory.

• PPE inventory in daily basis

• Maintains the stock level of all pantries and responsible for ordering the required items. 

• Identifies the training needs of associates within the department and responsible for training associates.   

• Monitors guest requests, comments, resolves guest complaints and ensures that these are all acted upon.

• Assists in the delivery of Gateway Products and Departmental Service Standards.  

• Assists the Departmental Manager in controlling operating costs.

• Assists the Departmental Manager in providing quality training and coaching to ensure consistent delivery of product and service standards.      

• Assists the Departmental Manager in performance appraisal at least every six months.

•  Ensures compliance with Company rules, statutory and legal requirements for fire, health, and safety.

• Contributes positively to sales activities and maximize sales opportunities including being knowledgeable to Hotel products, services, and facilities.

• Renders assistance and cooperation to colleagues and other associates of other departments in a prompt, caring, and helpful manner.