Order Taker (Tunisian Nationality)

  • Tozeur, Tunisia
  • Full-time
  • Company Location: Anantara Tozeur Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

  • Support the overall leadership and management of the in-room dining services of the hotel

  • To interact with guests, suppliers, and other partners as required to ensure maximum guest satisfaction and maximize the returns to the hotel

  • To motivate and supervise all team members involved in the provision of in-room dining, and ensure that the service they deliver is in line with the best Anantara service standards

  • Participate in and lead delivery of required training for department team member to meet the needs of the business

  • To be aware of the best external competitor offerings in the local market, and to continually work with hotel team members to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money

  • To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel

  • To schedule and arrange private parties in rooms as per the request of the guest.

Qualifications

  • High School degree. 

  • Previous experience in Food & Beverage/Restaurant operation.

  • Passion for excellent service. 

  • Excellent team player.

  • English speaking and listening

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