Manager of People & Culture

  • Krong Siem Reap, Cambodia
  • Full-time
  • Company Location: FCC Angkor Managed by Avani

Company Description

From our very first days in Phnom Penh and in Siem Reap, FCC has been the meeting place for intrepid adventurers, locals and visitors, from around the world. FCC brings together spirited people where, in colonial settings perfect for conversation, good food and drink have always been the order of the day. And, where sharing information and telling of stories both big and small, myths have been born.

In the early days, Phnom Penh fell silent at sun down, and the choices for places to eat were just handful. The FCC proved popular with foreign journalists and aid workers, who gathered around the bar for a cold beer and to swap tales. The FCC became the cornerstone of the capital’s river front district.

In Siem Reap, only a trickle of visitors crossed the borders. The focus then was great food and serving a little bit of luxury to travelers weary after long days of tomb raiding. As the number of visitors increased, so did expectations. People wanted a place to stay and some care and pampering. The hotel rooms and Visaya Spa grew from those requests.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

Strategy and Planning

  • Provide HR input to the business plan of the hotel and control the HR components of this plan on an ongoing basis.

  • Prepare the HR Budget for input into the overall hotel budget

    HR Operations

  • Ensure that Minor Hotels HR operational policies and processes are adhered to and continually improved.

  • Manage all activities concerning the sourcing & recruitment of staff, performance management, staff discipline, and administration.

  • Manage the HR operation based on a detailed and up-to-date understanding of local labour law.

  • Supervise and coordinate all matters of work permits and visas.

  • Maintain full records of each person’s employment history, both online and in paper form, and ensure all such information is kept confidential.

    Learning & Development

  • Liaise with the Training Manager to identify staff training and development needs, and support the implementation of the hotel Training Plan to meet these needs.

    Compensation & Benefits

  • Implement corporate policies, and put in place local policies & processes for salaries and benefits

  • Implement and monitor employee incentive bonus schemes.

    Employee Communications

  • Manage the communication of key messages, business strategy, and vision and values to all staff.  Promote employee communication activities and channels, to encourage and enable feedback from staff.

  • Set up and be the primary point of contact for the employee communications committee.  Maintain a positive relationship with staff representatives.

  • Ensure employee grievances, disciplinary procedures are monitored.

  • Lead the implementation of employee recognition schemes.

    HR Systems

  • Ensure that the hotel is effectively using the computer system purchased for Human Resource administration, including the Management Information and reporting capability of the product.

  • Be responsible for the accurate maintenance of information used in the Human Resources Information System (HRIS) including payroll, personnel details, leave and attendance.

    Employee Accommodation and Transport

  • Supervise and coordinate all matters of staff accommodation, facilities, and transport.

    Health, Hygiene, and Safety

  • Supervise and coordinate all matters of adherence to HH&S policy.

Qualifications

Bachelors degree or Diploma in Business Administration, Human Resources

Minimum 3 years experience in Luxury property in the same capacity

Fluent in English and language is a plus

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