F&B Attendant (waiter/ waitress)

  • Luang Prabang, Laos
  • Full-time
  • Company Location: Avani+ Luang Prabang Hotel

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts & boats provides the right space for guests who value the details that matter.

Job Description

To serve the needs of the business, our guests and our colleagues by acting as the ambassador of the restaurant, interacting with guests both on the telephone and in person. You will be responsible for ensuring that guests are delighted by the quality, attentiveness, and timing of our Food & Beverage service in the restaurant. You will fill one of the most important roles in influencing guest satisfaction. As such your key duties and responsibilities are: to ensure the timely service and efficient operation of the restaurant operations, set a tone of welcoming hospitality, perform every guest interaction in a positive and professional manner, and receive guest feedback on their experience. You will need to understand and adhere to the Standard Operating Procedures in regards to guest service, personal discipline, and grooming.

Qualifications

• College Diploma 
• Previous experience in Food & Beverage/Restaurant operations
• Passion for excellent service
• A team player
• English ability - speaking and listening

Additional Information

Responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings. Within that, the server is one of the most important positions for influencing guest satisfaction.

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