Guest Service Agent (Receptionist)

  • Abu Dhabi - United Arab Emirates
  • Full-time
  • Company Location: Eastern Mangroves Hotel & Spa by Anantara

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

You will serve the needs of the business, our guests and our colleagues by ensuring that all guests and visitors are warmly and courteously welcome. You are a key representative of Minor Hotel Group anticipate needs, and handle inquiries in a helpful and attentive manner, you need to take personal responsibility for ensuring all issues related to the office reception area and administrative related are met and that follow up is completed on a timely basis. You will be proactive and innovative, suggesting alternatives that meet guest needs in creating a MINOR customer focused atmosphere for all of our visitors and colleagues.

Qualifications

• LOCAL HIRE ONLY

• Proficiency in Arabic language 

• Bachelor Degree in Hospitality/Hotel Management field

• Experience as a Receptionist in 5* hotels

• Good understanding in customer service roles

• Good communication skill

• Good spoken and written English 

 

Additional Information

  • Preferably Arabic Speaking
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