Vacation Consultant 旅游顾问

  • Shanghai, Shanghai, China
  • Full-time
  • Company Location: Anantara Vacation Club Shanghai

Company Description

公司简介

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

安纳塔拉度假会独一无二的旅游会籍产品提供您五星级假期的机会,你将可以自由选择安纳塔拉及合作伙伴的目的地,从今以后与家人孩子及朋友随心探索异国之旅。

Job Description

职位描述

Each Vacation Consultant is responsible for consistent and accurate presentations to Anantara Vacation Club (AVC) tour guests, to achieve defined revenue targets, while at all times maintaining a professional and personal image in upholding AVC’s standards of integrity, quality and service to both internal and external customers. 

每一位旅游顾问须负责为安纳塔拉度假会的客人作确实的介绍会,以实现既定的收入目标,同时始终保持专业和个人形象,以维持安纳塔拉度假会内部和外部客户的诚信,质量和服务标准。

You will be given specific training to familiarize yourself with the intricacies of AVC’s Points Shared Ownership Product, the content of all legal documentation and the compliance rules and presentations policies to ensure you have a thorough understanding of your career responsibilities.
Include the following. Other duties may be assigned.

您将接受特定的培训,以熟悉安纳塔拉度假会积分会籍产品的细节,所有法律文件的内容以及合规性规则和演示政策,以确保您全面了解自己的职业责任,包括以下,其他职责可能另行分配。

• Effectively deliver required revenue targets

有效的实现所需的收入目标


• Present the AVC Presentation consistently and accurately

准确呈现安纳塔拉度假会的会籍介紹


• Maintain current presentations information and materials

维护当前的介紹会信息和资料


• Be an active and punctual participant in all presentations and training meetings

积极参与所有介紹会和培训会议


• Support the companies marketing strategies

支持公司的营销策略


• Treat all guests whether they purchase or not with the utmost respect and courtesy ensuring high levels of customer satisfaction

无论客人是否购买,以最大的尊重和礼貌对待所有客人,以确保高水平的客户满意度


• Set and review performance goals weekly, monthly and year-to-date

设定每周,每月和年初绩效目标并审核


• Ensure that at all times you represent the company in an ethical, moral and professional manner, ensuring that the company and its associated brands are not compromised

确保您始终以道德和专业的方式代表公司,并确保公司及其相关品牌不受损害


• Adhere to the ‘New Owner’ quality assurance and follow up procedures as determined by your direct report

与“新会员”的质量确保维持密切关系及后续服务并向上呈报


• Respect and participate with your colleagues to maintain a ‘one team’ ethos

尊重并与您的同事一起保持“团队”的精神

Qualifications

任职资格

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

为了成功地完成这份工作,每个人必须能够充分履行各项职责。下面列出的要求代表所需的知识,技能和/或能力。


• Positive and enthusiastic attitude 积极、热情的态度


• Excellent communication skills 卓越的沟通交流技巧


• Excellent listening skills, and verbal & non-verbal communications

出色的聆听技巧,以及肢体语言交流


• Works independently, as well as being an active team player

独立工作,并积极参与团队合作


• Multi-tasks 多元化任务


• Problem solving and negotiating ability 解决问题和谈判能力


• Presents oneself as a professional role model 展现自己专业形象树立职业榜样


• A minimum of one year’s experience in the Shared Ownership selling profession, and/or two years’ experience in the direct selling profession

至少一年的会籍销售经验和/或至少两年的直销经验


• Tertiary or University education desirable, though not an essential requirement

大专或大学教育是可取的,尽管不是必需的

Additional Information

Nationality                                          Preferable Chinese

Location                                              Mainland China

Business trip                                       If require

Language requirement                     Bilingual: Mandarin, English Conversational

国籍                                                    中国

出差外派                                             如需要

语文条件                                             中文,必须具备英文表达能力  

Privacy Policy