A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

• Receives guests calls in a professional and friendly manner, ensuring guest expectations are always exceeded.
• Maintains effective communication with all related departments to ensure smooth service delivery.
• Handles every query in a polite and courteous manner.
• Ensures total guest satisfaction by ensuring message taking is correctly.
• Ensures any faults or modifications are reported to the Manager.
• Ensures guests are greeted to the correct standard upon calling.
• Maintains an up to date knowledge of the hotel and local services.
• Ensure that a high level of customer service is consistently maintained.
• Handles any outgoing calls on guest’s behalf.
• Maintains the guest wake up call sheet and delivers calls accordingly on time and to the established standard.

• College Diploma in Hotel Management or related field
• Passion for teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills