Sir Bani Yas Island is a protected wildlife sanctuary just off the coast of Abu Dhabi, founded by His Highness Sheikh Zayed bin Sultan Al Nahyan. Home to free-roaming animals, including the near extinct Arabian Oryx, the island offers a distinct escape from the world. Located on the north shore between a lagoon and the open ocean, guests of Desert Islands also enjoy access to the facilities of sister resorts Al Sahel and Al Yamm.

·         To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.

·         To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.

·         To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.

·         Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.

·         To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.

·         To develop a close and harmonious working relationship with all hotel departments,

·         To attend hotel events, daily shift briefings and training to improve professional skills.