Spa Receptionist

  • Full-time
  • Company Location: Anantara Quy Nhon Villas

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As a Spa Receptionist,  you will  assist management in daily operation and be responsible for ensuring guest satisfaction. You are the first contact with guest  and ensure all interactions are  pleasant and service oriented. you are  a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Qualifications


• Spa Knowledge is an advantage
• Good communication skills
• Good English & Vietnamese

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