• Maseru, Lesotho
  • Full-time
  • Company Location: Avani Lesotho Hotel & Casino

Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given

Job Description

Reporting to Surveillance and security Manager, the incumbent will be responsible for assisting in the overall efficiency by performing daily tasks, relating to the transportation of Company Guests, Staff, Goods and luggage handling by providing the highest standards of consistent friendly service and by attending to all Avani-Friend queries, in accordance with the policies and procedures of the company.

  • Achieve maximum guest satisfaction and ensure the department operates efficiently
  • Maintain vehicles in a clean and pristine working conditions
  • Ensure safety of the  guests and staff
  • Complete daily vehicle inspection list and action any problems incurred
  • Ensure that all transport requests have been authorized by completing a vehicle requisition form
  • Ensure that guests’ requests are passed on to the relevant departments for action: be aware of arrivals, departures and luggage instructions and also outside catering
  • Handle guests’ complaints in an efficient, prompt and professional manner
  • Always abide by Lesotho Road Regulations / Traffic laws
  • Maintain a good working relationship with staff
  • Maintain a high standard of personal hygiene and appearance
  • Promote Hotel’s facilities


COSC with a pass in English

  • Minimum of three (3) years in the service industry environment
  • Must possess a valid Public Driver’s License
  • Defensive driver’s license shall be an added advantage

  • Excellent communication skills

  • Must be willing to work shifts
  • Must not utilize alcoholic beverages and smoking


Additional Information

Strictly locals

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