Marketing & Communications Coordinator

  • Full-time
  • Company Location: Anantara Eastern Mangroves Abu Dhabi Hotel

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

·         Excellent command of the English language, both written and spoken, for liaison with media, writing of press material, writing of internal communications, collateral, marketing copywriting and proof-reading.

·         Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace.  This is a responsibility of ALL sales and marketing professionals, regardless of their responsibility level.

·         Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.

·         Assist with presentation of hotel information in the media, our brand website, on industry websites and directories and all other relevant online, social media and paper-based publications.

·         Collate and distribute media references to the hotel and the brand, and proactively circulate to all relevant internal parties

·         Assist the Area Marketing team in all marketing or public relations focused projects.

·         Conduct market research on competitor hotels within the industry that is seen as relevant and delivering competitive advantage to the brand, in that the research is valued and eagerly awaited by the operational leadership teams.

·         Maintain and continually improve the hotel library of photography, DVD, video and other electronic media.

·         Solicit and obtain external sponsorship for promotions and special projects

·         Maintain the media database.

·         Proactively work on social media including but not limited to facebook and instagram.

·         Ensure the website content is up to date utilizing the procedures and processes set out by the corporate office.    Ensure the Special Offers pages for dining and rooms are reviewed weekly and kept up to date.

·         Co-ordination of translations.

·         Preparation of LPOs and invoicing for the department and co-ordination with the procurement division.

·         Achieve all personal performance objectives, working with department leadership to ensure these objectives are met.

·         Take responsibility for your own professional development including strong financial literacy and negotiation skills, brand development, PR and marketing skills needed to become a future Marketing Communications Leader for Anantara.

·         Maintain accurate management status reporting on business results, and associated action planning. (Monthly reports)

·         Practice effective cost control and adhere to internal procedures for approval of expenditure.  Special focus on entertainment budgets not being abused.

·         Actively participate in media familiarization trips, site inspections, photoshoots as required to meet the targets of the hotel.

·         Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.  In particular this includes F&B, Spa, Sales, Front Office, Reservations, Activities and Events colleagues.

·         Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.

·         Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns

·         Provide all assistance to guests and clients in a proactive, professional and friendly manne

Qualifications

• College degree in Marketing or related field
• Previous 5 Star Hotel experience in a similar role 
 

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