Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.

To develop a close and harmonious working relationship with other departments.

To attend training sessions and meetings as required.

To anticipate guest need and handle guest inquiries in a helpful and attentive manner.

To be knowledgeable on all facts of the hotel product, including room types, room rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.

To have a complete knowledge of company policy and procedures.

Complete all shift duties as outlined on shift check list prior to the end of shift.

Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honored.

Ensure ourselves and receptionist follow the LQA standards at all times.

• Two year college degree or equivalent hospitality experience (at least one year front desk supervisory experience
• Cash Handling experience
• General Accounting knowledge
• Strong Leader of people
• Intermediate to advanced computer skills 
• Familiar with common computer software programs
• Must be willing to work varied hours including nights, weekends and holidays

The position is available for Mozambicans citizen only.