Hotel located in southwest China, just 15 kilometers from Guiyang city, a 15 minute drive from Guiyang Longdongbao International Airport and the train station, and easily accessible by road. Known as the Forest City, Guiyang invites you to escape the heat and discover stunning landscapes, hot springs, waterfalls and scenic golf courses, as well as a rich ancient heritage and colorful ethnic cultures.

• Review arrival information on a daily basis, VIPs, regular guests, groups, special requests etc. Follow up with relevant department.

  上岗前查看当日VIP、常住客、团队客人以及特别要求，并通知有关部门。

• Liaise closely with Finance Department to ensure that credit procedures are properly carried out.

  与财务部建立紧密联系，确保正确执行信用程序。

• Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.

  所有关于客人满意度的问题能及时有效地得以解决并跟进。

• Establish and maintain effective guest relations.

  建立并保持有效的对客关系。

• Submit housekeeping and cleaning requests as required.

  按要求反馈客房服务及清扫事宜；

• Ensure all associates are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club.

  确保员工了解酒店产品当前的信息和数据,包括房间类型、房价、相关特点及设施、餐饮及推广、水疗中心和健身俱乐部、及其他相关服务和设施。

   

·          Adhere to the hotel’s security and emergency policies and procedures. Be familiar with property safe

current first aid and fire emergency procedures.

 坚持酒店安全制度、紧急情况处理规定和程序熟悉对财产安全、紧急救护和火警等处理程序，

 依照酒店要求记录安全日志和事故记录。

·          Monitor and attend training sessions as required.

监督并参加所需培训。