Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 150 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, AVANI, Oaks, Elewana, Tivoli, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

You will be able to drive the key initiatives of the Minor Hotels Loyalty, Partnership Marketing and CRM team including, but not limited to managing projects and timelines that are of high priority while ensuring all outcomes are in line with the relevant standards of the organization.  Strategies are to be developed utilizing the tools available to create effective training materials and process documentation to address the needs of key stakeholders while ensuring that the timelines across all touchpoints for the various projects are considered and adhered to.  Direction will be provided to complete all underlying tasks to support the Key Responsibilities.

• Bachelor Degree in Business Related field or equivalent operational experience is required.
• 1-3 years of experience with process documentation, analytical work or equivalent schooling with emphasis on Microsoft Excel and similar analytical tools.
• Experience in customer relations and training would be beneficial.
• Be self-motivated, a strong team player and enable to work under pressure.
• Project a professional image to maintain the reputation of the brand when communicating internally and externally.
• Strong communication and presentation skills.
• Strong command of spoken and written English and computer literacy.