E-Commerce Manager

  • Full-time
  • Company Location: FCC Angkor by Avani

Company Description

From our very first days in Phnom Penh and in Siem Reap, FCC has been the meeting place for intrepid adventurers, locals and visitors, from around the world. FCC brings together spirited people where, in colonial settings perfect for conversation, good food and drink have always been the order of the day. And, where sharing information and telling of stories both big and small, myths have been born.

In the early days, Phnom Penh fell silent at sun down, and the choices for places to eat were just handful. The FCC proved popular with foreign journalists and aid workers, who gathered around the bar for a cold beer and to swap tales. The FCC became the cornerstone of the capital’s river front district.

In Siem Reap, only a trickle of visitors crossed the borders. The focus then was great food and serving a little bit of luxury to travelers weary after long days of tomb raiding. As the number of visitors increased, so did expectations. People wanted a place to stay and some care and pampering. The hotel rooms and Visaya Spa grew from those requests.

Job Description

You will be driving profitable growth of the online transient market segment of the business and creating consumer demand and loyalty through proprietary and third party e-channels. Further you will support business growth & direction over the next 5 years. Start from leading, planning, executing the development of MH e-Commerce capabilities, including web performance, SEO, PPC and other online strategies and tactics. As E-Commerce Manager, you will be in charge of developing and structuring an appropriate in house e-Commerce team based upon business needs, financial cost and return. Last but not least you will provide consultation and direction to managed properties in both domestic and international markets on both strategic and tactical e-Commerce activities.

Qualifications

  • At least Bachelor’s Degree in any related filed.
  • Experience in online marketing roles in the hotel or travel industry.
  • Very good written & verbal English is essential.
  • Good understating of Search Engine Optimization and Pay-per-clicks tactics.
  • Experience in using Content Management Systems.
  • Proficient analytical web skills and ability to analyze website performance data (i.e. financial, statistical and /or performance).
  • Strong analytical skills are a must. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
  • Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met.

 

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