Senior Cash Management Officer

  • Bangkok, Thailand
  • Full-time
  • Company Location: Anantara Vacation Club Corporate Office, Bangkok

Company Description

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

Job Description

The Senior Cash Management Officer is part of a team which administers the efficient and effective operations of all financial aspects of the Anantara Vacation Club’s Consumer Finance operations. The focus of this role is the timely processing of monthly or lump sum instalments from customers of timeshare receivables arising from instalment sales contracts.  Reconcile and complete all month end reports prior sending to accounting team.

 

Key Responsibilities:

  • To ensure that the database of timeshare receivables is up-to-date and accurate.
  • Learn, develop and maintain expertise in the operation of the Loan Servicing module of the SPI timeshare computer system.
  • Process monthly installments using the processes provided by Mauritius Commercial Bank and other financial institutions with whom the business may develop operating relationships.
  • Process all annual Club Fees billed and collected using the processes provided by Mauritius Commercial Bank and other financial institutions with whom the business may develop operating relationships.
  • Learn, develop and maintain cash management data bases such as excel in relation to maintenance of all cash transactions process and the efficient reconciliation of these monies
  • Follow up on queries from customer in the form of email and/or incoming phone calls.
  • Persuasiveness telephone manner when dealing with customers over the phone
  • Initiate and proactive work to encourage customers to cash out their installment loans.
  • Taking responsible to ensure high cash levels are maintained with loan portfolio at all times.  
  • Enforce company policies in relation to cash management procedures
  • Communicate in a timely manner with colleagues in Contract processing, sales and Club Operations as appropriate in relation to any problems arising in relation to specific installment accounts.
  • Reconcile and complete all month end reports prior sending to accounting team within timeframe.

Qualifications

The Senior Cash Management Officer is part of a team which administers the efficient and effective operations of all financial aspects of the Anantara Vacation Club’s Consumer Finance operations. The focus of this role is the timely processing of monthly or lump sum instalments from customers of timeshare receivables arising from instalment sales contracts.  Reconcile and complete all month end reports prior sending to accounting team.

 

Key Responsibilities:

  • To ensure that the database of timeshare receivables is up-to-date and accurate.
  • Learn, develop and maintain expertise in the operation of the Loan Servicing module of the SPI timeshare computer system.
  • Process monthly installments using the processes provided by Mauritius Commercial Bank and other financial institutions with whom the business may develop operating relationships.
  • Process all annual Club Fees billed and collected using the processes provided by Mauritius Commercial Bank and other financial institutions with whom the business may develop operating relationships.
  • Learn, develop and maintain cash management data bases such as excel in relation to maintenance of all cash transactions process and the efficient reconciliation of these monies
  • Follow up on queries from customer in the form of email and/or incoming phone calls.
  • Persuasiveness telephone manner when dealing with customers over the phone
  • Initiate and proactive work to encourage customers to cash out their installment loans.
  • Taking responsible to ensure high cash levels are maintained with loan portfolio at all times.  
  • Enforce company policies in relation to cash management procedures
  • Communicate in a timely manner with colleagues in Contract processing, sales and Club Operations as appropriate in relation to any problems arising in relation to specific installment accounts.
  • Reconcile and complete all month end reports prior sending to accounting team within timeframe.
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