FB Restaurant Reservation Agent

  • Full-time
  • Company Location: Anantara Siam Bangkok Hotel

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

The Food & Beverage Restaurant Resevation Agent will need to serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the Hotel - Restaurants. Key objectives are to simultaneously maximise guest satisfaction, collecting & updating guest's profile and hotel revenue. You will be captures details from incoming calls and coordinates each reservation to ensure the guest's satisfaction. He/she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all key requirements in Anantara Siam Restaurant Reservation Agent.

Qualifications

• Bacherlor degree in hotel management or related field
• Previous experience in Food & Beverage/Restaurant operations
• Passion for excellent service
• Excellent team player
• English speaking

Additional Information

Anantara Siam Bangkok Hotel, strategically situated in the heart of the city and in the centre of the Ratchaprasong shopping and entertainment district, features 354 superbly decorated rooms including 35 suites offering guests the utmost in comfort and luxury. Each room or suite is decorated with an exquisite hand-painted silk mural and hand blown glass or hand-crafted northern-Thai style antique lacquer lamps. Anantara Siam Bangkok Hotel has won many awards and accolades during its 35 years of operation. We are particularly proud of our 600+ loyal team members, many of whom have dedicated many years of their lives to the success of the hotel.

For our Restaurants and Bars, our customers will discover a choice of award-winning restaurants and the best Sunday Brunch in town, flavours for every taste and setting to match individual mood. Dining at Anantara Siam Bangkok is a riveting affair that reflects the passions and expert flair of our chefs. Fulfill diners' wonderlust with unique culinary experiences each inspiring the senses with a depth of originality, a dash of intrigue and excitement.

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