Minor International (MINT) is a global company focused on three core businesses: restaurants, hospitality and lifestyle brands distribution. MINT is one of Asia’s largest restaurant companies with over 2,000 outlets operating system-wide in 19 countries under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express, The Coffee Club, BreadTalk (Thailand) and Riverside brands. MINT is also a hotel owner, operator and investor with a portfolio of 155 hotels and serviced suites under the Anantara, AVANI, Oaks, Tivoli, Elewana Collection, JW Marriott, Four Seasons, St. Regis, Radisson Blu and Minor International brands in 24 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. MINT is one of Thailand’s largest distributors of lifestyle brands focusing primarily on fashion, home and kitchenware and contract manufacturing. Its brands include Gap, Banana Republic, Brooks Brothers, Esprit, Bossini, Etam, Charles & Keith, Pedro, Radley, Anello, Zwilling J.A. Henckels, Joseph Joseph and ETL Learning. Bemynt is MINT’s e-commerce platform offering premium fashion and lifestyle products. For more information, please visit www.minorinternational.com.

1.     Job Purpose

Responsible for co-working with business users & outsource, to perform new store opening, closing, relocating, renovating including all Installation, Move, Add, Change(IMAC) of IT equipment at store operations level. Follow and control store IMAC process at most efficiency and work closely with all related department especially Project and Network planning teams.  Monitoring and Controlling new IT store equipment inventory with highest accuracy and up to date. Being the point of contact for IT Brand Partner team as well as the business stakeholders to gather the new requirements/roadmap to develop the establishment plan to provide on time, on budget with manageable resources. Working with vendors to supply all related equipment which required to complete the establishment of new store’s IT Infrastructure services to ensure that all new IT services are functioning properly to be able to operation the store business as per the expectation.

2.     Main Responsibilities

• Executes IMAC store process and store application deployment with knowledge of POS and all existing store systems.
• Coordinates with Vendor/Supplier and other IT Application team to ensure all store systems are working properly during equipment setup day until 7 days after store open.
• Works with Vendor/Supplier and other IT Application team to testing new/old IT Application and hardware such as POS items, Monitor etc.
• Works to remote from the place in all store to most productive, regardless of your physical proximity to an office or a co-worker.
• Work with internal customers in efficiently utilizing existing technical resources and solves systems problems to ensure the customer’s needs are met; monitors and introduces new technologies which effectively and efficiently support business functions.
• Assists in training customers on new or modified applications; may draft instruction manuals and other documents used for customer training.

User Interface:-

·         Interfaces with key business users as well as IT Business partner team in all companies (brands) under The Minor Food Group.

IT Vendor Coordination:-

·         Coordinates with outside IT vendors, such as NCR, Professional Services, IBM, Simat, etc.

·         Performs other duties as assigned by supervisor.

Education:

·         Bachelor Degree in Computer Science or IT related fields.

Experience:

·         At least 2 years of experience in business systems analysis and project management in retail management, supply chain and distribution.

·         POS application experience would be preferable

Qualifications:

·         Knowledge on POS System: Aloha/Aloha Mobile, MenuLink, and other related POS systems

·         Knowledge on Microsoft Office, Office365 with some knowledge in Microsoft operating systems: Windows 7-10, and etc.

• Basic knowledge on IT network and infrastructure
• Strong organizational skills, good human relation skills to effectively interact with personnel throughout the Information Technology and customer departments.
• Readiness to travel upcountry is an advantage

·         Possess customer service orientated mindset.

• Good oral and written communication skills especially in Thai and English