Porter

  • Souq Waqif Boutique Hotels by TIVOLI, Doha, qa
  • Full-time
  • Company Location: Souq Waqif Boutique Hotels by Tivoli

Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

 

Job Description

  • To greet each guest and acknowledge guest by eye, body and gesture.
  • Retrieves guest items from cars, busses, vans and carts as per SOP manual. Carry and or load luggage, boxes and packages onto bell cart to transport items to guestrooms or meeting rooms or cars (for groups).
  • To handle all luggage with care and place in rooms as per SOP manual.
  • Escorts guests to guest rooms, visually inspects room and corrects/reports deficiencies. Points out room features and directory for reference, familiarizes guests with amenities.
  • To hang and place luggage for all arriving guest.
  • Listens and responds to guest inquiries using a positive and clear voice. Answers questions and offers assistance