Reservations Officer

  • Full-time
  • Company Location: Qasr Al Sarab Desert Resort by Anantara

Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

QASR AL SARAB DESERT RESORT BY ANANTARA

Experience unparalleled luxury and comfort amid the mystic desert charm of Abu Dhabi’s Empty Quarter. Ride on a camel over sun soaked dunes as this foreboding landscape unwinds eternally in front of you. Soak in the freeform swimming pool while desert wildlife grazes in the shade below. Be inspired by glorious Arabian décor that channels one of the world’s most ancient and revered cultures.

Located in the legendary Rub'Al Khali, the largest uninterrupted sand desert in the world, Qasr Al Sarab Desert Resort by Anantara embraces the epic adventures of this evocative landscape by providing a luxury oasis for discerning travellers. Recline by the plunge pool outside your own private villa, or stretch out on a sumptuous day bed surrounded by rich Middle Eastern fabrics and local artefacts. Every room, villa and suite is considered to be some of the finest abodes among luxury Abu Dhabi resorts and features desert views, blending our rich interiors with the landscape.

Qasr Al Sarab Desert Resort by Anantara distinguishes itself from other Abu Dhabi hotels bringing its guests the quintessential luxury Abu Dhabi resort experience with leisure facilities to please the most demanding of tastes. A sanctuary of wellbeing that draws on an array of ancient cultures at Anantara Spa. A choice of four dining venues that offer the greatest Middle Eastern cuisine and fine gastronomic experiences from across the globe. Tailor-make your ultimate luxury holiday from our range of other facilities including fitness centre, tennis court, swimming pool, kids club, business centre and library.

Job Description

As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

Qualifications

 

  • Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
  • Understand the dynamics of regional & local market, local competitors and events of the destination.

 

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