Assistant Front Office Manager

  • Full-time
  • Company Location: Anantara Kihavah Maldives Villas

Company Description

 

Anantara. The word in Sanskrit means "the flow of water without borders" and evokes the freedom, movement and harmony that are the spirit of the Anantara Experience.

Each Anantara Resort draws its strength from the rich cultural traditions, historic heritage and natural beauty of its destination. As such, every experience is a unique voyage of discovery and inspiration that is distinctly Anantara.

 

Job Description

You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation. You will support efforts to maintain the highest level of quality in both products and services including the design of training plans, and running of training sessions for all Front Office team members. You will help to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture best current practice in new SOPs relating to Front Office operation. It will be your personal responsibility to drive upselling within the Front Office Department, and to work together effectively with all other departments to ensure a great experience for all of our guests.

Qualifications

• College degree in hotel management or related field
• Previous experience in a Front Office management role (Minimum 2 Years)
• Strong commercial/business acumen
• Experience with Front Office Systems
• Fluent in English both written and verbal

• Must possess effective time management skills

• Must be able to effectively coordinate and manage the staff level activities

• Must have an optimistic approach to guide, counsel the employees in pressure.

• Preferably a German speaker  

 

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