Minor International (MINT) is a global company focused on three core businesses: restaurants, hospitality and lifestyle brands distribution. MINT is one of Asia’s largest restaurant companies with over 2,000 outlets operating system-wide in 19 countries under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express, The Coffee Club, BreadTalk (Thailand) and Riverside brands. MINT is also a hotel owner, operator and investor with a portfolio of 155 hotels and serviced suites under the Anantara, AVANI, Oaks, Tivoli, Elewana Collection, JW Marriott, Four Seasons, St. Regis, Radisson Blu and Minor International brands in 24 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. MINT is one of Thailand’s largest distributors of lifestyle brands focusing primarily on fashion, home and kitchenware and contract manufacturing. Its brands include Gap, Banana Republic, Brooks Brothers, Esprit, Bossini, Etam, Charles & Keith, Pedro, Radley, Anello, Zwilling J.A. Henckels, Joseph Joseph and ETL Learning. Bemynt is MINT’s e-commerce platform offering premium fashion and lifestyle products. For more information, please visit www.minorinternational.com.

Job Purpose

Provide Project Management of all activities within the MINOR Group and ensures the provision of technology solutions (hardware, software, users’ skills, and process improvements) that meet the needs and requirements of the MINOR Group.

Help drive and support the strategy, planning, development and delivery of all IT related initiatives to the MINOR Group of companies in order to support the growth plans of the business.

Responsible for supporting IT initiatives related to the MINOR Group business, including strategy development, Center of Excellence (CoE) for MINOR practices, IT policies, and implementation of such initiatives.

Project Manager BP will report directly to the Director IT Food Group Business within MINOR Group and may receive direction from the Chief Information Officer (CIO) with consultation of the various business units within MINOR.

1.     Main Responsibilities

Program/ Project Management:

·         Identify, prioritize, and monitor all IT projects for Food Group.

·         Ensure appropriate formulation and definition of project scope and objectives based on both customer needs and the needs and requirements of Food Group.

·         Prioritize requests for new IT solutions and services in light of existing standards, demands, staffing levels and policies.

·         Implement IT guidelines and procedures for project planning and management.

·         Personally manage larger or more complex projects, as appropriate or requested by the Director IT  or Chief Information Officer.

·         Deliver projects and requests within budget and time constraints.

·         Regularly inform and update Director IT, Chief Information Officer, and other appropriate managers regarding plans, issues, budgets, schedules, and the like pertaining to Information Technology.

·         Oversee the development and publication of progress and other reports to communicate status, issues, etc. of IT related projects, support of IT applications and systems, and any other information; assures that management is kept apprised of business systems activities, plans and performance issues for all information technology activities within the MINOR Group.

·         Attend appropriate meetings along with members of the team and prepare accurate notes of outcomes and follow up activity as required.

·         Interact with business users as required.

·         Remain abreast of new information technology developments in MINOR related business and revise operations to ensure that future end-customer and business needs are anticipated. Either personally, or through subordinate staff, assure the development and maintenance of the highest possible levels of expertise in information technology solutions that are used in MINOR’s industries.

·         Assist in Develop and present proposals for new and revised information technology solutions that will improve the operating efficiencies of, or the availability of timely information to, the MINOR Group related to IT

o    Recommend changes and additions to information technology solutions and prepare and makes presentations of recommendations for user department review and approval.

o    Identify and recommend appropriate upgrades to application software, hardware or other tools, as appropriate.

o    Determine priorities, schedules, plans, and necessary resources to ensure completion of any relevant projects on schedule and according to specification. 

o    Confirm workload priority with key business users to gain their support and approval.

o    Communicate estimated resources required for requested projects.

·         Recommend retaining the services of consultants and other outsiders when appropriate to achieve cost efficiencies or provide services outside the capabilities of the MINOR IT team, specifically, or MINOR IT from a broader perspective.

·         Direct the relationship with vendors providing information systems products and services to the MINOR Group.

·         Identify processes and activities for users to fully utilize IT systems deployed within the MINOR Group and assist the business in improving / enhancing existing business processes to realize the full potential of IT solutions implemented within the MINOR Group business.

·         Assist in overseeing the communication and training of users within the MINOR Group in the capability and requirements of the IT applications and systems utilized by the MINOR Group businesses.

Communication

·         Communicate effectively using many written forms.

·         Choose the appropriate vehicle and tone most appropriate for the message to be delivered.

·         Express thoughts clearly in all verbal communications, one on one, or in any size group.

·         Conduct meetings, verbally guiding and informing others.

·         Use active, empathetic listening as a tool to understand and support each interaction, internal and external to the company. 

·         Effectively prepare and deliver internal presentations employing appropriate content, and customer and business focus.

Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service to the MINOR Group.

Perform other special projects as requested by the Director IT Food Group and Chief Information Officer or other MINOR senior management.

Education:

·         Bachelor's or Master’s degree in Computer Science, IT, or any related fields

Experience:

·         Minimum of 3 years’ experience in planning, designing, implementing and maintaining systems/applications in a large international company.

Qualifications:

·         Strong knowledge and expertise in information technology applications, systems, and technologies.

·         Demonstrated commitment to improving service performance.

·         Management capability to deal with complex technical and business related issues.

·         Proficiency in formal project management methodologies, including internal documentation, external communications and stakeholder engagement, and use of project management tools.

·         Strong project management capabilities to effectively plan, manage, and monitor numerous projects simultaneously with demonstrated success in coordinating and managing several concurrent projects.

·         Ability to manage project budget and costing with ROI analysis

·         Demonstrated business acumen and excellent interpersonal, communication, organizational and business focused skills.

·         Proven people management capabilities – virtual team management with cultural sensitivity and coaching.

·         Good human relation skills to effectively interact with personnel throughout the Information Technology and customer departments with good oral and written communication skills.

·         Ability to work in a changing environment under pressure and within challenging timescales.

·         Ability to communicate fluently in English language both spoken and written.

Digital transformation experience will be an advantage.