Bellman

  • Full-time
  • Company Location: Anantara Hua Hin Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

The Bellman is a key person in the delivery of our guest service experience.  They serve as a guide, ambassador and sales person of the hotel.  While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role.  being highly guest-interactive, it is essential that the bellman possesses extensive knowledge of the hotel operation.  Guests require a vast array of information.  Assist guests with the luggage, and provide a luggage storage service for guest.  To coordinate delivery of message and other items to the gurst room.

Qualifications

- Previous hospitality experience preferred

- have a clean driver's license with a least two years driving experience on a full license

- Strong communication skills in English, both written and verbal essential

- Ability to work in  a multi-tasking, fast paced environment

- Demonstrated strong customer service skills

- Ability to work all shifts, including weekends, evenings, and holidays

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