Housekeeper

  • Full-time
  • Company Location: Avani Victoria Falls Resort

Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

We focus on flawless journeys – why not let us help shape yours?

Job Description

  • Inspect guest rooms and public spaces to ensure all cleanliness standards are met
  • Prioritize vacant rooms that need immediate cleaning and list of prospective check outs and assign rooms to room attendants
  • Assign housekeeping staff duties and inspect work for conformance to prescribed standards of cleanliness
  • Communicate with Manager and/or Front Desk of rooms ready for occupancy
  • Inventory stock levels to ensure adequate supplies
  • Issue supplies and equipment to housekeeping staff
  • Notify Manager of any performance issues/concerns
  • Ongoing review of rooms, halls and lobbies to determine need for repair or replacement of furniture/equipment and make recommendations to management team
  • Conduct training of new employees, explaining AVANI policies, housekeeping processes and standards, and to demonstrate use and maintenance of equipment
  • Attend training as directed
  • Attend staff meetings with department leaders to discuss policy, guest complaints and make recommendations for improvements in efficiency

Qualifications

ADDITIONAL RESPONSIBILITIES:

  • High School Certificate 
  • Diploma in Hotel Management
  • Strong Leader of people
  • Proficient in English language
  • Familiar with common computer software programs
  • Must be willing to work on holidays
  • May require overnight stays
  • Must be willing to work varied hours
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