A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

You will oversee the day-to-day operations of the Residences, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office & Housekeeping team members at Residences, capturing and implementing best current practice SOPs relating to Front Office & Housekeeping operation at the Residences. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.

• College degree in hotel management or related field
• Previous experience in a Front Office & Housekeeping management role
• Strong commercial/business acumen
• Passion for leadership
• Minimum 3 years’ experience in a luxury hotel/residences
• Fluent in English, both spoken and written

• In charge of Front Office operations, Residences administration, HK operations, owners and tenant relations