Clinical Success Manager (OT or PT)

  • Full-time

Company Description

Founded in 2012, MindMaze is a global leader in brain technology and digital neurotherapeutics solutions for brain health and recovery. Its mission is to accelerate the brain’s ability to recover, learn and adapt. The company has two core divisions – Healthcare and Labs – working collaboratively at the intersection of neuroscience, bio-sensing,  engineering, mixed reality, and artificial intelligence. 

MindMaze Healthcare is advancing a universal platform for brain health with breakthrough solutions to some of the world’s most challenging problems in neurology, including stroke, Parkinson’s disease, and Alzheimer’s disease.  MindMaze Labs, the company’s R&D innovation hub, is focused on the future of human computing – working across multiple industries to innovate and build the next generation of human-machine interfaces. 

For more information, please visit www.mindmaze.com.

Job Description

As a Clinical Success Manager, you will help monitor Centers of Excellence within an assigned region to assist them in establishing the most efficient workflow. You will develop relationships and incorporate feedback to strengthen our clinical models.

Responsibilities will include:

  • Monitor the clinical models of Centers of Excellence (CoE) and help develop disease and/or function-specific treatment 
  • Help in the operational aspects of implementing the clinical model for that site, which include but are not limited to onboarding, training, clinical support, relationship management
  • Gather and synthesize continuous insights and feedback from these CoE for improvement across all aspects, eg. product development, updating the clinical and ROI models
  • Participate in synthesizing learnings for each CoE segment and support in developing appropriate internal and external training materials
  • Collaborate in internal and external Product testing
  • Work together with the commercial team to consolidate partnership opportunities when new CoEs are identified
  • Additional duties as assigned

Qualifications

  • PT, OT/Certificate of Clinical Competence (CCC) 
  • 3+ years of proven experience as a trained therapist in stroke or neurological rehabilitation (OT, PT,  or equivalent) 
  • Strong command of the English Language 
  • Excellent interpersonal skills: speaking in front of a large audience is a natural ability. You can successfully create impactful messages and adapt your communication styles
  • You are self-driven and can manage your time with autonomy
  • Experience with the use of technology in rehabilitation 
  • 30%- 50% travel will be required for this role

Preferred Skills: 

  • Certificate of Advanced Studies (CAS) in neurorehabilitation 
  • Experience in training a group of therapists 
  • 3 Years of experience working in a position of the same or similar capacity for a medical device company 

 

Additional Information

This role can be located in East / Mid-West Region

Benefits Overview: 

  • Health insurance 
  • Paid time off 
  • Dental insurance 
  • 401(k) 
  • Vision insurance 
  • Flexible schedule 
  • Life insurance
  • 401(k) matching 
  • Referral program 
  • Flexible spending account 
  • Health savings account 
  • Professional development assistance 
  • Employee assistance program

MindMaze provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

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