Customer-Focused Office Receptionist / Trainee Insurance Rep

  • Full-time
  • Compensation: USD18 - USD25 - hourly

Company Description

We’re a community-centered State-Farm agency serving Homer, Alaska — a small town where neighbors matter and personal relationships count. Our team values friendliness, integrity, and building long-term relationships with our customers. If you’re personable, community-minded, and ready to learn, you might be a perfect fit.

What We’re Looking For

  • Friendly, professional communication skills
  • Reliable and organized with strong attention to detail
  • Comfort with computers, email, and multitasking
  • Customer-service mindset
  • Willingness to learn and follow insurance/State Farm procedures
  • Ability to obtain insurance licensing (we will help with the process)

Job Description

  • Greet customers and answer phones with a warm, welcoming attitude
  • Help clients understand and enroll in insurance plans that fit their needs
  • Assist with data entry, scheduling, and basic administrative tasks
  • Provide excellent customer service and support — and help build long-term relationships
  • Grow into a full Insurance Account Representative role with training and mentorship

Qualifications

  • Strong communication skills (written and verbal)
  • Customer-service mindset and a desire to help people
  • Reliability, strong work ethic, ability to multitask
  • Willingness to learn and grow — we’ll teach you everything you need to know

Additional Information

  • Transparent pay: $18–$25/hr (based on experience)
  • Full-time schedule: M–F, regular business hours
  • Full training — no prior insurance experience required
  • Friendly, supportive small-team environment
  • Opportunity for growth — we prefer to promote from within when possible