Customer-Focused Office Receptionist / Trainee Insurance Rep
- Full-time
- Compensation: USD18 - USD25 - hourly
Company Description
We’re a community-centered State-Farm agency serving Homer, Alaska — a small town where neighbors matter and personal relationships count. Our team values friendliness, integrity, and building long-term relationships with our customers. If you’re personable, community-minded, and ready to learn, you might be a perfect fit.
What We’re Looking For
- Friendly, professional communication skills
- Reliable and organized with strong attention to detail
- Comfort with computers, email, and multitasking
- Customer-service mindset
- Willingness to learn and follow insurance/State Farm procedures
- Ability to obtain insurance licensing (we will help with the process)
Job Description
- Greet customers and answer phones with a warm, welcoming attitude
- Help clients understand and enroll in insurance plans that fit their needs
- Assist with data entry, scheduling, and basic administrative tasks
- Provide excellent customer service and support — and help build long-term relationships
- Grow into a full Insurance Account Representative role with training and mentorship
Qualifications
- Strong communication skills (written and verbal)
- Customer-service mindset and a desire to help people
- Reliability, strong work ethic, ability to multitask
- Willingness to learn and grow — we’ll teach you everything you need to know
Additional Information
- Transparent pay: $18–$25/hr (based on experience)
- Full-time schedule: M–F, regular business hours
- Full training — no prior insurance experience required
- Friendly, supportive small-team environment
- Opportunity for growth — we prefer to promote from within when possible