Technical Writer

  • Tysons Corner, VIRGINIA
  • Full-time

Company Description

MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

Job Description

The Role: As a Technical Writer, you will create, edit, and maintain end-user software documentation for our high-performance Business Intelligence Products. You will also work with some of the best minds in the industry while putting their analytical and writing skills to immediate use.

Your Focus

  • Work with Developers, Software Quality Engineers, and Program Managers to drive the scope and direction of product end-user documentation.
  • Writers focus on audience subsets that include basic end-users of a Web client, report and project designers, software administrators, database administrators, and developers customizing the software.
  • Analyze, interpret, compose, and edit information to develop documentation in various media.
  • Gather knowledge about customer documentation needs and product usable polished content.

Qualifications

Required Experience and Skills

Motivation, Innovation, Passion, Integrity, Teamwork, Customer-Focus

You should also bring the following:

  • Bachelor’s degree in a technical field (for example, Computer Science); or in English, Professional Writing, or other language-related fields. If a non-technical degree, a background in technology is desirable. Additional experience as a Technical Writer in lieu of a degree is also acceptable.
  • Excellent writing skills
  • At least 2-5 years of experience writing software documentation with a minimalist approach
  • Experience using topic-based authoring systems such as MadCap Flare (preferred), RoboHelp, or Paligo
  • A plus if knowledgeable in HTML, CSS, and JavaScript
  • Experience using GitHub for version control
  • Experience using Rally in an Agile environment
  • Strong communication and interpersonal skills with the ability to interact frequently with technical research and development personnel.
  • Ability to work productively in a dynamic, deadline-driven environment
  • Ability to problem solve and work independently with minimal supervision, as well as be productive in a collaborative environment
  • Strong analytical and logical reasoning skills

Additional Information

MicroStrategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex age, genetic information, or any other legally-protected basis.

MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at 703-848-8600.

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