Cloud Systems Engineer

  • Full-time

Company Description

MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

Job Description

Cloud Systems Engineer will be responsible for providing support to customers for Cloud environments and applications. 

  • Day to day management of the MicroStrategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.  
  • Implementation of Customer change requests in compliance with the Change Control regime.  
  • Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.  
  • MicroStrategy Platform administration.  
  • Maintaining high quality documentation for all related tasks. 

 

Qualifications

  • 3+ years of experience in a related field
  • AWS/Azure and Python experience
  • Practical experience managing critical customer issues 
  • Ability to work independently 
  • Technical education (BS, MS)

Additional Information

  • We do not offer relocation support (this is hybrid position)
  • We sponsor candidates for H-1B visas in this role
  • The recruitment process includes online assessments (English, logic, business design) - please check your SPAM folder

MicroStrategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.  If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected] R4119

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