Sales Engineer

  • Full-time

Company Description

MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

Job Description

  • Develops and delivers outstanding MicroStrategy presentations and demonstrations that range from standard to custom demonstrations. Effectively communicates with key IT and Business decision makers and influencers whether in a formal presentation or a casual conversation. Confident even in tense or adversarial situations. Well prepared, themed value-based approach to all presentations.  
  • Implements entire suite of MicroStrategy software for custom data engagements (CDEs) and proof-of-concept (POC) scenarios where customers or prospects evaluate in an on-premise or cloud development environment. Supports off-site and/or on-site Proof-of-Concept (POC) projects and/or CDEs utilizing MicroStrategy software to address a customer's business issue(s) of moderate to high scope with customer provided or mocked-up data. Exercises judgment and instruction within defined organisational procedures and practices to determine appropriate action. Networks with senior internal and external personnel in own area of expertise as required for support 
  • Constantly learns and develops expertise in MicroStrategy software through product training classes and unsupervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases 
  • Responsible for staying abreast on the MicroStrategy product roadmap as well as understanding the scenarios, features, and functions within our product platform and how these are applied to address business and technical problems. Presents and articulates advanced product features and benefits, product future direction and overall MicroStrategy solutions 
  • Delivers Introduction to Business Intelligence and Introduction to Mobile courses to prospects and clients on a quarterly basis and actively recruits attendees to these events 
  • Provides presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Maintains regular communication with clients to ensure on-going customer satisfaction and to identify new upsell opportunities 
  • Arranges and conducts face-to-face client/customer meetings as necessary to support presales activities (e.g., discovery, requirements analysis, presentation/demonstration) 
  • Generates referrals and leads for MicroStrategy’s Professional Services Organisation (PSO) 
  • Attends MicroStrategy’s annual User Conferences and other marketing events while actively attracting prospects and clients to these events 
  • Consistently tracks time and activity in MicroStrategy's internal time management systems 
  • Travels as required by geographic territory but can be up to 30%. On occasion, proofs-of-concept can be held at customer locations causing volatility in this travel expectation 
  • Assists with customer RFP proposals by researching and providing RFP project responses. Requires minimal supervision and may take a lead role on less complex RFP project responses. Supports any required RFP-related customer presentations and demonstrations 
  • Designs, validates, and presents MicroStrategy software solutions to include advanced product concepts, future direction, and 3rd party complimentary products 
  • Collaborates with all surrounding MicroStrategy sales support teams to facilitate our selling cycles.

Qualifications

  • BS degree in Computer Science or Information systems.
  • Minimum of 5 years of related work experience (e.g., presales, sales, marketing, consulting, and/or training) or an advanced degree with 4 years of related work experience 
  • Experience in an equivalent role for a technology firm a major plus 
  • Experience with Business Intelligence systems a major plus 
  • Proven or demonstrably outstanding speaking and writing skills 
  • Proven or demonstrably outstanding presentation skills 
  • Self-motivated and responsible in a position that grants autonomy 
  • Independent judgment and creativeness to address job duties that are varied and complex 
  • Excellent organizational and time management skills 
  • Ability to understand and satisfy business analytics requirements, translate them into requirements and answer them with appealing and useful data visualisations 
  • Ability to articulate complex topics to novice or technical audience 
  • Ability to translate technical advantages into business benefits 
  • Polished and professional in both appearance, personal interaction, and all communications 
  • Demonstrable understanding of relational database management systems (RDBMS) and comfort with SQL 
  • Proficiency in technologies which are complementary to MicroStrategy software a plus, particularly: .NET or JSP, Java, UNIX or Linux, Windows, Security, XML/XSL, DHTML 
  • Successful completion of MicroStrategy certification program upon employment 
  • Ability to travel up to 30% as needed
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