Leading Products – Innovative Ideas – Exceptional People ….MicroStrategy, A Dynamic Place to Work.

At MicroStrategy, we are passionate about creating powerful, disruptive technologies that transform how companies do business.  Innovative products and ultimately our success are rooted in one driving force—our people.  Our casual and flexible environment encourages creativity and collaboration, so you’ll have the opportunity to initiate and contribute to challenging projects, while pursuing your interests and developing, both professionally and personally.  Bring us your passion, curiosity, fresh ideas, and be a part of technology innovation at its best.

he Role: The Cloud Systems Engineer will be responsible for providing support to customers for Cloud environments and applications.

Your Focus:

• Day to day management of the MicroStrategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
• Implementation of Customer change requests in compliance with the Change Control regime.
• Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
• MicroStrategy Platform administration.
• Maintaining high quality documentation for all related tasks.

Required Experience and Skills:

Technical education - (BS, MS)

• 2+ years of experience in a related field with a proven track record of consistently exceeding corporate objectives
• Hands-on experience with AWS and/or Azure cloud computing services.
• Experience with networking fundamentals like VPNs, DNS, TCP/IP, UDP, etc.
• Practical experience managing, analyzing, troubleshooting, and providing solutions for technical critical customer issues
• Must possess an enthusiastic personality and foster a positive work environment
• Strong written and verbal communication skills
• Well organized with effective time management skills
• Ability to work independently
• Attention to detail
• Able to support MicroStrategy customers during their working hours
• Must be available to be on call for after-hours and weekends on a rotational basis

Preferred Qualifications

• Certifications: AWS Associate Solution Architect and/or Azure Fundamentals
• Familiarity with infrastructure, virtualization, security and networking
• Knowledge of Containerization solutions (Kubernetes and Docker)
• Hands-on experience with Scripting/CI-CD languages such as Python, Terraform, Ansible, Chef, Puppet, CloudFormation etc.

MicroStrategy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

https://www.linkedin.com/company/microstrategy/careers?trk=top_nav_careers

CVs should be in English and of no more than 3 pages in length. 

They should include figures demonstrating recent sales and/or project sizes. Partner work and business intelligence platform knowledge should be highlighted.