Cloud Systems Engineer

  • Full-time

Company Description

MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

Job Description

The Cloud Systems Engineers are part of MicroStrategy Cloud Operations and Engineering organization, and will design, develop, install and integrate highly complex enterprise production servers to support MicroStrategy’s Secure Enterprise offerings across Analytics, Mobility, and Security. The candidate will administer and maintain production systems, development operations, and systems administration functions for an innovative secure enterprise analytics product.

Job Duties (include but not limited to): 

  • Day to day management of the MicroStrategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
  • Implementation of Customer change requests in compliance with the Change Control regime.
  • Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
  • MicroStrategy Platform administration.
  • Maintaining high quality documentation for all related tasks.

 

Qualifications

  • Technical education - (BSc in Computer Science, Mathematics, or related disciplines) preferred
  • 2+ years of experience in a related field with a proven track record of consistently exceeding corporate objectives
  • Hands-on experience with Linux
  • Hands-on experience with monitoring and alerting tools
  • AWS, Azure or Python experience is a plus
  • Strong written and verbal communication skills in English is a must.
  • Able to support MicroStrategy customers during working hours
  • Practical experience managing critical customer issues is a plus
  • Well organized with effective time management skills
  • Must possess an enthusiastic personality and foster a positive work environment
  • Team player- always willing to give support to others and ask for help if needed.
  • Ability to work independently
  • Attention to detail
Privacy Policy