Support Engineer

  • Warsaw, Poland
  • Full-time

Company Description

MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

Job Description

Your role: 

  • Technical support for the entire MicroStrategy Business Intelligence product suite
  • Dedicating his/her time to resolving customer issues 
  • Contributing to the growth of our Knowledge Base and identifying ways to increase customer satisfaction
  • Being open to constant development by participating in Internal Training Programs

Qualifications

We want you to: 

  •  Speak fluent English and German, French or Spanish 
  • Possess strong analytical and problem solving skills 
  • Possess excellent communication and customer-facing skills 
  • Be interested in IT/Business and willing to grow professionally in the field of Business Intelligence
  • Be a team player 
  • We welcome candidates who have studied or gained on–the–job experience in one of the following:

- SQL

- Relational Databases

- Web/Internet technologies

Additional Information

We offer: 

  • Excellent training possibility 
  • Working with highly motivated team 
  • Challenging job in an international business oriented environment 
  • Employment agreement with attractive benefit package (private medical care, sport and recreation program, life insurance).