We provide our federal customers with an exciting variety of IT and Intelligence services. In order to achieve our company growth goals, continually surpass our customer’s expectations and provide new opportunity for our employees, Metronome must attract the most professional and qualified employees.

Metronome believes in a strong company culture rooted in its core values and belief in our overall mission. We believe in supporting one another, exceeding our customer’s expectations, executing with passion and celebrating all successes. We work hard and encourage one another to have fun doing it.

Metronome is looking for individuals who also believe in these core set of values, those who yearn to support our nation’s vital projects and those who desire to work for a fast growing small business that appreciates each employee's contributions and trusts them to make decisions while representing Metronome…those who Keep Projects Pulsing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Metronome is committed to providing reasonable accommodations to employees and applicants for employment, to assure that individuals with disabilities enjoy full access to equal employment opportunity (EEO). Metronome shall provide reasonable accommodations for the known physical or mental limitations of qualified employees and applicants with disabilities, unless Metronome can demonstrate that a particular accommodation would impose an undue hardship on business operations. Applicants requesting a reasonable accommodation may make a request.

The Unified Communications Systems Engineer is responsible for the operation and sustainment of voice and video communication networks. The candidate will work with Unified Communications Engineering resources, to aid in troubleshooting Unified Communications voice/video endpoints and systems. He/she will quickly respond to customers regarding application/hardware related problems and resolve on-the-spot issues and further work within Cisco systems to provide Tier I and Tier II support.

DUTIES

• Manages the functionality and efficiency of a group of computers, running on one or more operating systems
• Maintains the integrity and security of servers and systems
• Sets up administrator and service accounts
• Maintains system documentation
• Interacts with users and evaluates vendor products
• Makes recommendations to purchase hardware and software, coordinates installations and provides backup recovery
• Develops and monitors policies and standards for allocation related to the use of computing resources
• May program in an administrative language
• Develops and implements testing strategies and documents results
• Provides advice and training to end-users
• Provides guidance and work leadership to less-experienced staff members
• Maintains current knowledge of relevant technologies as assigned and Participates in special projects as required
• Works within the Remedy ticketing system daily, to provide support for voice, video and/or data communication issues
• Supports Cisco collaborated endpoint technologies, including Cisco 7900, 9900 and 8800 series endpoints, Cisco Unified Communications Call Manager (CUCM) version 10.x, Cisco Unity Connection, Cisco Unified Communications Manager IM and Presence and Cisco Telepresence Solutions (TMS, VCS, vBrick, MSE8000, 8710 and Cisco EX, DX, SX, MX series)
• Performs network and system administration duties
• Assists with system updates and scheduled outages
• Configures systems and user device profiles for multiple domains
• Performs adds, moves and changes within CUCM and TMS

• Government clearance required
• Bachelor’s Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
• 2-5 years of directly related experience in systems engineering and administration
• Knowledge of the principles, methods and techniques used in Unified Communications and system design
• Knowledge of Cisco Unified Communications operating systems, Cisco Video solutions, VCS, TMS and Virtual Telepresence Server
• May require professional certification in one or more specific technologies, depending on job assignment
• Attention to detail, strong organizational skills and a forward-thinking approach is a must

Core Values

Passion - We believe.  We execute with all we have.
Improving - We surpass our best efforts.
Teammates - We respect and support one another.
Mission - We align with our customers’ objectives.
Celebrate Success - We reward all achievements.