We provide our federal customers with an exciting variety of IT and Intelligence services. In order to achieve our company growth goals, continually surpass our customer’s expectations and provide new opportunity for our employees, Metronome must attract the most professional and qualified employees.

Metronome believes in a strong company culture rooted in its core values and belief in our overall mission. We believe in supporting one another, exceeding our customer’s expectations, executing with passion and celebrating all successes. We work hard and encourage one another to have fun doing it.

Metronome is looking for individuals who also believe in these core set of values, those who yearn to support our nation’s vital projects and those who desire to work for a fast growing small business that appreciates each employees’ contributions and trusts them to make decisions while representing Metronome…those who Keep Projects Pulsing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Metronome is committed to providing reasonable accommodations to employees and applicants for employment, to assure that individuals with disabilities enjoy full access to equal employment opportunity (EEO). Metronome shall provide reasonable accommodations for the known physical or mental limitations of qualified employees and applicants with disabilities, unless Metronome can demonstrate that a particular accommodation would impose an undue hardship on business operations. Applicants requesting a reasonable accommodation may make a request.

Special Assistants provide direct Senior Executive (SE) office support and manage the overall workflow and coordination of the Senior Executive’s responsibilities throughout the Agency and the Intelligence Community. Candidates are expected to exercise a wide latitude of discretion, regarding workflow, priorities and methods and an in-depth knowledge of the various executives’ styles, methods of operation, relationships and authorities.

Work includes scheduling, managing and disseminating the Senior Executive’s calendar, controlling access to the Senior Executive, monitoring e-mail and other types of correspondence for action items and drafting and preparing non-routine letters, memos, documents and various reports. May provide general supervision and guidance to junior secretaries.

Work is conducted primarily in an office environment, with varying work hours that are continually affected by fluctuating conditions, both within and outside the Agency. 

DUTIES

• Serves as the primary liaison between the designated SE and other Agency Senior Executive managers, other managers and staff
• Manages the workflow of multiple critical issues within a continuously adapting schedule for the assigned SE, cognitive of the criticality, sensitivity and confidentiality of the issues both internally and externally, within the Agency, Congress, other Intelligence Community organizations and the private sector
• Maintains an awareness of internal structural levels and hierarchy within the organization, by being cognizant of internal and external Senior Executive interrelationships, styles and methods of operation
• Performs a comprehensive range of direct executive office support, for a designated Senior Executive
• Maintains a schedule of appointments, which involves determining the importance of the issues for each meeting and following protocol procedures for contacting principals
• Anticipates and researches topics that are of interest to the SE and prepares background books and/or talking points papers, as needed
• Interacts with high-ranking officials, both within the Agency and throughout the Intelligence Community, Congress, the White House and the private sector
• Monitors and coordinates the systemic impacts of e-mails for action items and gleans items from staff meetings and weekly reports that require action
• Creates a system to generate reminders of completion deadlines
• Assists and relieves the assigned SE of a variety of complex executive office support functions, involving contact and exposure to highly critical, sensitive and confidential information
• Drafts and prepares non-routine letters, memos, documents and various reports, requiring comprehensive knowledge of Agency methods, policies, regulations, procedures and organization for the SE’s signature
• Answers phones, places, screens and refers calls to appropriate Agency resources, takes messages and follows-up accordingly, to ensure the adequate resolution of issues and concerns
• Prepares for visitors, by initiating or passing any needed security clearances and escorts visitors as needed
• Researches and prepares background information and/or talking points papers, as needed, on the meeting attendees and/or topics of interest for the meeting
• Disseminates the executive’s schedule to the appropriate staff and acts as liaison between the Senior Executive and others
• Receives, sorts and screens incoming mail
• Categorizes and prioritizes responses needed
• Uses initiative to prepare responses for signature and to assemble background information from a variety of sources
• Summarizes lengthy correspondences, highlighting key issues, topics or sentences and follows-up to ensure that proper and timely actions are taken as needed
• Develops and maintains accurate records and file management systems
• Makes appointments, travel arrangements and itineraries
• Assembles or ensures that packets of information or briefing materials are prepared
• Accurately prepares expense statements
• Assists and informs the SE of problems that arise during absences
• Maintains an efficient office environment, which may include assisting in the ordering of supplies, arranging for the repair of office equipment, initiating the installation of new software, or participating in the planning and implementation of office renovation projects. May assist in preparation of the office budget related to these items
• Receives general direction, but assignments are completed independently with little review or guidance from the assigned Senior Executive

• Government clearance required
• Must possess a high school diploma or equivalent
• Must possess 3 years of progressively responsible executive office support experience
• Ability to obtain extensive knowledge of the Agency, the Intelligence Community and other government agencies and their inter-relationships
• Ability to obtain extensive knowledge of Agency and Intelligence Community regulations, policies and unique authorities
• Extensive knowledge of protocol, precedence and organizational rules, regulations and policies
• Excellent oral and written communication skills, sufficient to compose and deliver responses to customers’ routine-to-highly-complex questions, in a clear and concise manner
• Excellent customer service skills, demonstrated by anticipating and responding to the assigned SEs and other Agency Senior Executive managers, managers and staff
• Extensive knowledge of current computer applications, internal transactional applications and the internet
• Extensive knowledge of correct English usage, spelling, punctuation and proofreading skills
• Extensive knowledge of filing and records management systems and practices
• Ability to obtain extensive knowledge of assigned Office or Directorate procedures and policies
• Considerable knowledge of quality assurance procedures, to ensure the integrity and timeliness of data
• Ability to obtain working knowledge of component operations, sufficient to anticipate administrative support plans, in coordination with component management and assigned executive suite
• Strong interpersonal skills, demonstrated by developing working relationships and networks with division/component managers, staff, external resources and colleagues
• Ability to be discreet and maintain confidentiality within the office
• Ability to lead and mentor staff through example
• Ability to develop creative approaches and alternatives to the resolution of issues and problems
• Ability to interact with people with different values, cultures and backgrounds
• Ability to work independently at a brisk pace, make urgent judgment decisions and to take the correct action
• Ability to adapt to rapidly changing work requirements and priorities, maintaining flexibility and versatility
• Ability to represent the Senior Executive(s) to both internal and external customers
• Ability to review several diverse reference sources and select and synthesize data for reports and other forms of correspondence
• Ability to work a flexible schedule determined by work assignments that may require overtime or extended hours

Core Values

Passion - We believe.  We execute with all we have.
Improving - We surpass our best efforts.
Teammates - We respect and support one another.
Mission - We align with our customers’ objectives.
Celebrate Success - We reward all achievements.