Mission Support Administrator - Level III

  • Full-time

Company Description

We provide our federal customers with an exciting variety of IT and Intelligence services. In order to achieve our company growth goals, continually surpass our customer’s expectations and provide new opportunity for our employees, Metronome must attract the most professional and qualified employees.

Metronome believes in a strong company culture rooted in its core values and belief in our overall mission. We believe in supporting one another, exceeding our customer’s expectations, executing with passion and celebrating all successes. We work hard and encourage one another to have fun doing it.

Metronome is looking for individuals who also believe in these core set of values, those who yearn to support our nation’s vital projects and those who desire to work for a fast growing small business that appreciates each employee's contributions and trusts them to make decisions while representing Metronome…those who Keep Projects Pulsing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Metronome is committed to providing reasonable accommodations to employees and applicants for employment, to assure that individuals with disabilities enjoy full access to equal employment opportunity (EEO). Metronome shall provide reasonable accommodations for the known physical or mental limitations of qualified employees and applicants with disabilities, unless Metronome can demonstrate that a particular accommodation would impose an undue hardship on business operations. Applicants requesting a reasonable accommodation may make a request.

Job Description

The Mission Support Administrator position performs a variety of administrative duties, providing mission support within the Mission Directorates.  The position provides general and specific administrative services and directly supports one or more functions or business areas, including: facilities management, finance, human resources, imaging and publishing, information management, logistics, procurement, medical, security, and general administrative support. The ideal candidate will possess extensive knowledge of administrative processes and procedures in the Agency. The nature of the position demands a high degree of autonomy and latitude in planning, organizing and decision making to fulfill work requirements.  

ESSENTIAL DUTIES

  • Maintains a schedule of appointments for a manager or office
  • Monitors e-mail and telephones of manager(s) or office members
  • Drafts, proofreads, edits and gives final review of all correspondences
  • Produces documents such as instructions, spreadsheets, presentations, and reports
  • Passes and receives clearances and prepares access lists
  • Maintains record tracking and filing systems, archiving files as necessary
  • Acts as a recorder and administrator for time and attendance (T&A) accounting for the area of assignment
  • Produces content and materials for briefing packages and presents information through briefings to various audiences
  • Prepares and disseminates information to appropriate individuals and offices
  • Compiles, collates, analyzes and summarizes abstracting data
  • Performs research, retrieving information and documents from databases and the Internet
  • Performs Webmaster services to oversee website changes
  • Administers and troubleshoots databases, setting up new user accounts and accesses, running reports and performing database clean up tasks
  • Acts as an Action Officer for oversight, monitoring and reporting on the status of task completion related to the execution of a program, process, or transaction
  • Evaluates, proposes and implements innovative and new administrative processes to improve the efficiency and effectiveness of support administration
  • Plans, schedules, organizes and executes meetings, conferences and off-sites
  • Participates in meetings and events, serving as recorder or working member of the group and may brief or present administrative support-related information
  • Opens, sorts and distributes incoming mail, newspapers, faxes and other publications and documents
  • Produces and prepares weekly status reports on the progress of action items and initiatives for the function and business areas
  • Maintains inventory, issuing equipment, records, receipts and supplies
  • Assists with work that pertains to the procurement, inventory control, and destruction of registered cryptographic material utilized by the Agency
  • Coordinates Agency wide cryptographic key requirements within the Agency
  • Maintains and reconciles accounting records and resolves issues
  • Assists with the approval process for government credit card purchasing
  • Handles disbursing transactions, including airline tickets, metro checks and general travel information
  • Assists with the administration, management, and process for the hiring and maintenance of independent contractor resources
  • Based on government direction, prepares contractual instruments and related approval documents necessary to execute contracting actions
  • Ensures compliance with Agency regulations and procedures
  • Coordinates, tracks and monitors administrative and program support activities

Qualifications

  • Government clearance required
  • Must possess seven years of progressively responsible administrative support experience, comparable to work performed as a Level II Mission Support Administrator
  • High School diploma or equivalent required
  • Ability to obtain extensive knowledge of protocol and precedence and Agency structure, regulations and policies
  • Possess extensive knowledge of current practices associated with filing and tracking systems, allowing efficient and rapid storage and retrieval of information
  • Demonstrated ability to obtain extensive knowledge of travel and Agency-unique activities, in order to perform as Station POC for individuals on TDY
  • Must possess extensive knowledge on the use of MS Office, the Internet and other internal applications necessary to train others
  • Possesses working knowledge of Contracting Officer’s Technical Representative concepts and principles
  • Possesses analytical skills sufficient to assess and interpret highly complex information from multiple sources and draw insightful conclusions
  • Must possess excellent oral and written communication skills sufficient to compose and deliver responses to customers’ complex questions in a clear and concise manner
  • Must possess excellent skills in planning and organizing, to systematically coordinate, track and complete workflow in accordance with the unique guidelines and procedures of multiple agencies and organizational entities
  • Possess strong representational skills to attend meetings, events and forums on behalf of upper management
  • Must possess strong interpersonal skills to gather task information and project specifications from customers
  • Proven ability to anticipate customer requirements and suggest, implement and follow-up on solutions
  • Proven ability to establish, maintain and leverage contacts and professional relationships for frequent networking and liaison across the Agency
  • Demonstrated ability to communicate procedures and processes to management, co-workers, customers and stakeholders and provide guidance on pertinent changes to business functions and operations
  • Proven ability to adapt to changing work requirements and priorities that may require overtime or extended hours
  • Proven ability to be discreet and maintain confidentiality 

Additional Information

Core Values

Passion - We believe.  We execute with all we have.
Improving - We surpass our best efforts.
Teammates - We respect and support one another.
Mission - We align with our customers’ objectives.
Celebrate Success - We reward all achievements.