Executive Assistant Support Level 3 (A)

  • Full-time

Company Description

We provide our federal customers with an exciting variety of IT and Intelligence services. In order to achieve our company growth goals, continually surpass our customer’s expectations and provide new opportunity for our employees, Metronome must attract the most professional and qualified employees.

Metronome believes in a strong company culture rooted in its core values and belief in our overall mission. We believe in supporting one another, exceeding our customer’s expectations, executing with passion and celebrating all successes. We work hard and encourage one another to have fun doing it.

Metronome is looking for individuals who also believe in these core set of values, those who yearn to support our nation’s vital projects and those who desire to work for a fast growing small business that appreciates each employees’ contributions and trusts them to make decisions while representing Metronome…those who Keep Projects Pulsing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Metronome is committed to providing reasonable accommodations to employees and applicants for employment, to assure that individuals with disabilities enjoy full access to equal employment opportunity (EEO). Metronome shall provide reasonable accommodations for the known physical or mental limitations of qualified employees and applicants with disabilities, unless Metronome can demonstrate that a particular accommodation would impose an undue hardship on business operations. Applicants requesting a reasonable accommodation may make a request.

Job Description

The Executive Assistant performs a variety of administrative duties, in additional to those of a level I and II EA. The EA provides specialized administrative services and directly supports one or more functions or business areas, including facilities management, finance, human resources, imaging and publishing, information management, logistics, procurement, medical and security. The candidate will provide guidance and assistance to the completion of complex tasks, for general office and/or program support.

The nature of the position demands a high degree of autonomy and latitude in planning, organizing and decision-making, to fulfill work requirements. The position requires extensive knowledge of administrative processes and procedures in the Agency/IC.

Incumbents work under minimal supervision, with a wide latitude to exercise independent judgment to accomplish work in accordance with established policies and procedures. Level III Executive Assistants will likely perform in a Team Lead capacity, monitoring the work flow of other EAs and providing mentoring and guidance accordingly.

DUTIES

  • Serves as the primary liaison between the designated SE and other Agency Senior Executive managers, other managers and staff
  • Manages the workflow of multiple critical issues within a continuously adapting schedule, for the assigned SE, cognitive of the criticality, sensitivity and confidentiality of the issues, both internally and externally within the Agency, Congress, other Intelligence Community organizations and the private sector
  • Maintains an awareness of internal structural levels and hierarchy within the organization, by being cognizant of internal and external Senior Executive interrelationships, styles and methods of operations
  • Performs a comprehensive range of direct executive office support, for a designated Senior Executive
  • Maintains a schedule of appointments, which involves determining the importance of issues for each meeting and following protocol procedures for contacting principals
  • Anticipates and researches topics that are of interest to the SE and prepares background books and/or talking points papers, as needed
  • Monitors and coordinates the systemic impacts of e-mail, for action items and gleans items from staff meetings and weekly reports that require action
  • Creates a system to generate reminders of completion deadlines
  • Assists and relieves the assigned SE of a variety of complex executive office support functions, involving contact and exposure to highly critical, sensitive and confidential information
  • Drafts and prepares non-routine letters, memos, documents and various reports, requiring comprehensive knowledge of Agency methods, policies, regulations, procedures and organization, for the SE’s signature
  • Answers phones and places, screens and refers calls to the appropriate Agency resources
  • Takes messages and follows-up accordingly, to ensure the adequate resolution of issues and concerns
  • Prepares for visitors by initiating or passing any needed security clearances and escorts visitors as needed
  • Researches and prepares background information and/or talking points papers, as needed, on meeting attendees and topics of interest for meetings
  • Disseminates the executive’s schedule to the appropriate staff and acts as a liaison between the Senior Executive and others
  • Receives, sorts and screens incoming mail and categorizes and prioritizes needed responses
  • Uses initiative to prepare responses for signatures and to assemble background information from a variety of sources
  • Summarizes lengthy correspondence, highlighting key issues, topics and sentences and follows-up to ensure that proper and timely actions are taken
  • Develops and maintains accurate records and file management systems
  • Makes appointments, travel arrangements and itineraries
  • Assembles and ensures that packets of information and briefing materials are prepared
  • Accurately prepares expense statements
  • Assists and informs the SE of problems that arise during absences
  • Maintains an efficient office environment, which may include assisting in ordering supplies, arranging for the repair of office equipment, initiating the installation of new software, or participating in the planning and implementation of office renovation projects

Qualifications

  • Government clearance required
  • Must possess a Bachelor’s degree (may be waived after validation of candidate's specific support to Senior Officers or high-ranking officials both with the Agency and throughout the IC, Congress, the WH and the private sector)
  • Must possess 7-10 years of experience in the field
  • Must possess 5 years of experience as an EA or Senior Administrative Assistant and/or at least 3+ years with an IC or DOD organization as an EA
  • Ability to obtain extensive knowledge of the Agency, the Intelligence Community and other government agencies and their inter-relationships
  • Ability to obtain extensive knowledge of Agency and Intelligence Community regulations, policies and unique authorities
  • Ability to obtain working knowledge of component operations, sufficient to anticipate administrative support plans, in coordination with component management and assigned executive suite
  • Extensive knowledge of protocol, precedence, organizational rules, regulations and policies
  • Extensive knowledge of Microsoft Suite applications and other current computer applications, internal transactional applications and the internet
  • Excellent oral and written communication skills, sufficient to compose and deliver responses to customers’ routine-to-highly-complex questions in a clear and concise manner
  • Excellent customer service skills, demonstrated by anticipating and responding to the assigned SEs and other Agency Senior Executive managers, managers and staff
  • Strong interpersonal skills, demonstrated by developing working relationships and networks with division/component managers, staff, external resources and colleagues
  • Extensive knowledge of correct English usage, spelling, punctuation and proofreading skills
  • Extensive knowledge of filing and records management systems and practices
  • Considerable knowledge of quality assurance procedures, to ensure the data integrity and timeliness of data
  • Ability to be discreet and maintain confidentiality within the office
  • Ability to develop creative approaches and alternatives to the resolution of issues and problems
  • Ability to interact with people who have different values, cultures or backgrounds
  • Ability to work independently at a brisk pace, make urgent judgment decisions and to take the correct action
  • Ability to adapt to a rapidly changing work requirements and priorities, maintaining flexibility and versatility
  • Ability to represent the Senior Executive(s) to both internal and external customers
  • Ability to review several diverse reference sources and select and synthesize data for reports and other forms of correspondence
  • Ability to work a flexible schedule determined by work assignments, which may require extended hours
  • 10+ years of IC experience preferred
  • PMP or other professional certification preferred

Additional Information

Core Values

Passion - We believe.  We execute with all we have.
Improving - We surpass our best efforts.
Teammates - We respect and support one another.
Mission - We align with our customers’ objectives.
Celebrate Success - We reward all achievements.