Office Services Associate

  • Contract
  • Compensation: USD 21.00 - USD 21.00 - hourly

Company Description

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know. 

Job Description

Area Customer Service Coordinator
Mount Laurel, NJ (onsite)
3+ Months (Temp to Hire)
Role involves travel between multiple sites (Mt. Laurel, NJ; Philadelphia, PA; King of Prussia, PA) within a 40–50-mile radius.

Qualifications

  • Multifunctional ACSC (Advanced Customer Service Coordinator) role supporting high-profile client locations. Responsible for delivering exceptional front-of-house hospitality, reception, and office support services. Requires a customer service–focused professional with strong communication skills, adaptability, and a proactive attitude.
  • Responsibilities
    Front of House (FOH) / Reception & Hospitality
  • Serve as the primary front desk representative, greeting visitors and employees in a friendly and professional manner.
  • Answer incoming calls promptly (within three rings) and handle inquiries efficiently.
  • Manage reception emails and provide administrative support as needed.
  • Maintain confidentiality, professionalism, and a positive first impression at all times.
  • Register visitors using building security systems and maintain accurate visitor logs.
  • Notify hosts of visitor arrivals and direct guests to appropriate meeting rooms.
  • Issue and track visitor badges/security cards; report discrepancies.
  • Conference & Meeting Support
  • Set up and support conference/meeting rooms (4–100+ attendees).
  • Provide basic AV support and ensure meeting rooms are fully functional.
  • Reset rooms post-meeting and maintain cleanliness and organization.
  • Catering & Pantry Support
  • Coordinate catering orders for meetings and events.
  • Manage catering deliveries, setup, and cleanup.
  • Process and code catering invoices accurately.
  • Maintain pantry/kitchen areas, ensuring cleanliness and stocked supplies.
  • Back of House / Office Support
  • Provide mailroom services: receive, sort, and distribute mail and packages.
  • Handle outbound shipping (FedEx, Client, USPS) and prepare items for pickup.
  • Support print/production services: copying, scanning, faxing, and document handling.
  • Act as first responder for copier/printer issues and escalate when needed.
  • Customer Service & Operations
  • Deliver a high-touch customer service experience at all times.
  • Build strong relationships with clients, employees, and vendors.
  • Troubleshoot and resolve service issues efficiently.
  • Adapt quickly to changing priorities and work across multiple locations as needed.
  • Qualifications & Requirements
  • High School Diploma required; additional education preferred.
  • Minimum 1+ year of related experience (reception, hospitality, office services).
  • Strong proficiency in Microsoft Office 365 and general computer applications.
  • Excellent verbal and written communication skills.
  • Valid driver’s license with reliable transportation and ability to travel locally (40–50 miles).
  • Skills & Competencies
  • Strong customer service orientation with a positive, can-do attitude.
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • High attention to detail, reliability, and professionalism.
  • Problem-solving mindset with sound judgment and decision-making skills.
  • Team player with flexibility and adaptability
  • Ability to lift 15–30 lbs (occasionally up to 50 lbs).
  • Frequent standing, walking, bending, and moving between locations.
  • Office/warehouse environment with moderate physical activity.
  • May require early morning, late evening, or weekend flexibility

Additional Information

Candidates must be able to lift 50 pounds and stand for extended periods of time.

Role involves travel between multiple sites (Mt. Laurel, NJ; Philadelphia, PA; King of Prussia, PA) within a 40–50-mile radius.