Desktop Engineer

  • Contract
  • Compensation: USD45.00 - USD50.00 - hourly

Company Description

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know. 

Job Description

Desktop Engineer
Stamford, CT and
 Trumbull, CT
6 Months Contract (Hrs/Wk:40.00)

Qualifications

  • Shared Services Engineer II On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: Stamford, CT (Primary Site) Trumbull, CT (Disaster Recovery Site) Walk-up, phone, and email support with no appointment needed.
    Full incident resolution related to Local Services.
    Replacement/swap of faulty equipment and peripherals using NatWest-owned stock.
    General IT guidance and support for user devices.
    Management of local consigned hardware stock for break-fix and service requests.
    Logging of Incidents or Service Requests on behalf of users when required.
    Completion of Service Requests that can be resolved directly on-site.
    Implementing small service improvements based on recurring user feedback.
    Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues

 

Additional Information

Top 3 skills:
• Intune/MECM expertise for application deployment and device management.
• Strong application troubleshooting skills across Windows 10/11.
• Experience supporting enterprise apps (e.g., Trading floor, Bloomberg, add-ins, trading tools).