Customer Support Technician

  • 4531 Harlin Dr, Sacramento, CA 95826, USA
  • Full-time

Company Description

Mesotech International, Inc. is a growing engineering and manufacturing company in Sacramento that focuses on meteorological and industrial monitoring systems. As a US Gov't contractor, we were awarded Small Business Prime Contractor of the Year for CA, NV, AZ, and HI in 2014. With over 25 years of experience in software design, hardware design, system integration, and installation... Mesotech is an excellent place to begin or expand your career.

Job Description

We have an immediate opening for a Customer Support Technician to provide support for new and ongoing contracts with the United States Air Force. This is a full-time position. As a Customer Support Technician at Mesotech, you will receiving training in troubleshooting, system integration, electro-mechanical assembly, quality assurance, and more. You will be part of a small, successful team that maintains equipment critical to national defense and US Air Force flying missions.

Primary Responsibilities:
- Provide phone and e-mail support to customers worldwide
- Assist in maintaining inventory of spare parts for Department of Defense contracts
- Maintain mockup systems and equipment
- Prepare urgent spare part shipments for delivery to installations worldwide

Qualifications

Minimum qualifications:
- A.S. or B.S. in electronics, mechatronics, or equivalent
- Able to pass a thorough background check by the US Government
- Excellent customer service/communication skills

The ideal candidate will:
- Be eager to expand their role within the company

Additional Information

All your information will be kept confidential according to EEO guidelines.