Account Executive

  • 1160 Battery St, San Francisco, CA 94111, USA
  • Full-time

Company Description

Merkle is a global data-driven, technology-enabled performance marketing agency. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2018 net revenue of $846million.

Job Description

We’re looking for an energetic and media savvy Account Executive (AE) who is interested in developing their career in media and advertising. The AE will work closely with Account Manager and Account Director to produce and maintain media plans, while building on their existing media knowledge. The role will suit an individual who is used to fast paced work and enjoys working across multiple projects simultaneously.

Key areas of responsibility:

·        Develop, track, maintain, and drive project timelines

·        Ensure team members, vendors, and clients stick to schedules

·        Alert team members to the ramifications of slipped due dates

·        Reconcile hours to invoices and audit billing and contracts for accuracy

·        Monitor job status and staff hours daily to ensure completion of projects on time and on budget

·        Always look for opportunities to improve our processes

·        Schedule and hold internal meetings as needed to update project teams on the status of jobs and to alert of any obstacles that may impede deadlines

·        Manage, review and analyze all client facing deliverables

·        Schedule and manage client status meetings

·        Participate on client calls as needed by client services team, taking notes, identifying action items, and preparing client contact reports

·        Create weekly status reports with the team

·        Learn and manage client specific processes to ensure compliance

·        Develop and maintain a checklist for client preferences and requirements  

·        Maintain strong working relationships with team members and clients

·        Identify opportunities to improve project efficiency and team communication

·       Perform other duties as assigned and support client services on ad hoc requests


·        1-3 years of media experience

·        Advanced capabilities: Excel, Word, PowerPoint, Outlook

·        Bachelor’s degree in a relevant discipline is preferred, or equivalent experience

·        Project management experience a plus

·        Great problem-solving skills

·        Strong organizational and project management skills

·        Detail-oriented

·        Strong work ethic

·        Positive attitude

·        Excellent verbal and written communication skills

·        Knowledge of project financial management

·        Prioritize tasks and complete assignments in a timely manner

·        Recognize areas to increase efficiency and contribute solutions

Additional Information

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