Sr. Account Manager

  • 49 Stevenson St, San Francisco, CA 94105, USA
  • Full-time

Company Description

HelloWorld is a digital marketing solutions company working with the world’s leading brands. We build promotional campaigns to spark interest, loyalty programs to retain and reward, and mobile messaging platforms to continue the conversation. Our technology is behind global campaigns for clients such as Coca-Cola, Samsung, Johnson & Johnson, and Starbucks. 

What's even better? Merkle recently acquired HelloWorld! Joining forces creates a true industry leader in people-based marketing, enabling expanded capability in promotional and loyalty solutions, CRM, digital customer experience, and strategy. 

Job Description


HelloWorld Senior Account Managers work proactively and collaboratively with our Business Development, Project Management and Strategy Teams to provide our clients with long-term strategic value and customer service. As a day-to-day partners with a HelloWorld sales professionals (VP, Business Development and Account Director), Senior Account Managers ensure high-quality and flawless client preparation and presentations, research and promotion solutions that drive results for clients and revenue for HelloWorld.

Description & Responsibilities:

  • Responsible for account planning
  • Works on small accounts and is responsible for their own booking account targets as part of a team
  • May serve as the designated HelloWorld client contact
  • Actively participates in client presentations
  • Supports HelloWorld sales professional in revenue generating activities: prospecting, client research, promotion ideation, scoping, documentation such as contracts, invoicing, etc.
  • Demonstrates working knowledge of HelloWorld products and solutions, documentation, internal scoping and production processes
  • Builds brand expertise, creates and maintains best practices for named clients
  • Pre and post-sale research and presentation generation
  • Promotion reporting and analysis with supporting team members, i.e. Business Development, Strategic Services, Project Management
  • Attends and/or leads internal meetings and client meetings for BD/AD,if necessary


  • Education: Bachelor's Degree preferred
  • 2-4 years of relevant experience: Account Coordinator, Marketing, Media Planning, Production, Client or Sales RoleBasic strategic and analytical skills
  • General familiarity of internet applications and technologies in order to best exploit the capabilities of HelloWorld products and services
  • Excellent writing,grammatical and proofing skills
  • Excellent presentation skills


Additional Information

All your information will be kept confidential according to EEO guidelines.

FLSA Status: Exempt

HelloWorld is an equal opportunity employer and is committed to a policy of equal employment opportunity for all persons. HelloWorld recruits, employs, evaluates, and considers for promotion employees without regard to race, gender, religion, national origin, age, marital status, height, weight, medical condition or physical handicap or disability, or any other legally protected class, all as required by local, state, and/or federal law.

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