Mai te hiku ki te taurapa, whitikina e te rā

From the tail of the fish to the tail of the waka, shines the sun

This whakataukī speaks to our journey across Aotearoa, one waka, one purpose, powered by the natural forces that sustain us. Meridian is Aotearoa’s largest renewable electricity producer, generating energy from the winds of Tāwhirimātea, the waters of Tangaroa, and the warmth of Tama-nui-te-rā.   

Together, our two brands, Meridian and Powershop retail electricity to more than 400,000 homes, businesses and farms across New Zealand. Now that’s a pretty impressive combo!   

Mō te tūranga | About the role

DigiGEN (Digital Generation) is our strategic change initiative, driving the next evolution of Generation by empowering teams with data and digital tools to increase asset availability and optimise our Operations & Maintenance costs.  

We’re looking for two Experience Designers to join our DigiGEN programme for a two-year fixed term contract, to help deliver better outcomes for people, processes and assets across our Generation division by combining Service Design, Business Analysis and human-centred design practices.

​ This role works alongside cross-functional DigiGEN squads to understand our user needs, uncover opportunities for improvement, define user and business requirements, and design end-to-end services that create value for both users and the business.​

Ngā pukenga kei a koe mō tēnei tūranga | What you’ll bring

​You’ll have;

• Experience in Human-Centred Design, Service Design, Customer Experience (CX), User Experience (UX), Business Analysis, Process Improvement, or related disciplines​.​

• Experience with service design, systems thinking, and human-centred design methods, including journey mapping and service blueprinting, connecting opportunities to commercial outcomes​.​

• Experience leading discovery and design activities in complex ecosystems, collaborating to understand user, operational, and business needs to inform requirements and decision-making​.​

• Strong collaboration, facilitation, stakeholder engagement, communication, and storytelling skills.

• Experience working in Agile delivery environments and alongside multidisciplinary teams​.

Ngā painga ki a mātou | What we can offer

We value work/life balance, so our flexible work options (where possible) make things easier for you and your whānau. We also offer:

• An attractive and competitive salary package that’s reviewed annually plus discounts from several partnerships. 
• Southern Cross Healthcare - Wellbeing one insurance, funded scheme for eligible employees to give you that extra peace of mind   
• Enhanced leave provisions: three company paid days (over the holiday period), enhanced parental leave and options to buy up to 12 days additional leave 
• Life, trauma and income protection insurance (which we hope you won’t need!) 
• Enhanced KiwiSaver contributions 
• Excellent learning and development opportunities, we want you to be the best version of yourself and will help you get there!  
• Award winning wellbeing programme that provides support whenever and wherever you need it 
• Employee discounts off your power with Meridian, every bit counts 

He aha koe i hono mai ai ki a mātou? | Why join us?     

We’re a great place to work with plenty of opportunities and career development for those that want it. We value and live by three ‘How to Be’s’: ‘be gutsy’, working together by ‘being in the waka’ and doing the right thing by ‘being a good human’.

We embrace diversity and inclusion and ensure that everyone feels like they belong, are welcomed, feel valued, and feel comfortable to bring their whole selves to work. We want all our people to be the best that they can be, so we make sure that there’s room for everyone to be exactly who they are, and welcome applications from people of all backgrounds and experiences, including individuals with disabilities, diverse health needs, and those who identify as neurodiverse, because we believe our differences make us stronger. We believe that fun is good for you, and we make sure that our office vibe reflects that. We support each other and celebrate our successes.

Sustainability sits firmly in our DNA – both socially and environmentally – and we’re doing what we can to help Aotearoa reduce their carbon emissions and we’re helping support others in our generation communities to do the same.

Tono mai ināianei tonu | Apply now

If you’ve got any questions, please email [email protected]. We’re committed to becoming more accessible and providing support if needed. Please get in touch if there are parts of our process you would like assistance with (process found here: meridianenergy.co.nz/careers).

View the full Experience Designer JD.

Location – Christchurch preferred, other locations considered (travel required)

Advertising closes Friday 4th September.