Customer Service Rep
- Full-time
Company Description
Written in 1960, our Mission dictates that our first and foremost priority is to contribute to human welfare. Over a half-century later, the Mission continues to serve as our ethical framework and inspirational goal for our employees around the world.
Our Mission
To meet the needs of patients and healthcare professionals around the globe, Medtronic operates from more than 370 locations in approximately 160 countries.
Our Mission
To meet the needs of patients and healthcare professionals around the globe, Medtronic operates from more than 370 locations in approximately 160 countries.
Job Description
Are you an experienced Customer Service Representative/CSR looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you! ,Part / Full time ,Allowed to work from home
Qualifications
Must have a high school diploma or equivalent
Ability to meet current licensing requirements of various federal and state regulators and insurance companies
Must be fluent in communication and English
Must be a U.S. Citizen, Or Canadian Citizen
Must be ready to learn ,Training is required and given
Additional Information
- Answers multiple incoming lines via PBX console
- Communicate clearly and professionally both verbally and written
- Efficiently gather customer information and transfer calls to correct extensions and departments
- Proactively contacts patients to ensure they are compliant and fill and/or refill prescriptions
- Receives calls from patients and answers questions regarding prescription status, reimbursement, co-payment assistance and other related questions
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